Pathways to Service Delivery:
An introductory workshop on developing and negotiating municipal services agreements

October 22, 2015

Chase, BC

This workshop provides an introduction to the main steps involved in developing a service agreement.  You will be introduced to tools and resources available to support the development of a service agreement, and where to find them.  You'll gain an understanding of the common context and considerations of local governments and First Nations governments, with respect to municipal service agreements, and appreciate the importance of strong relationships in developing and delivering sustainable service agreements.

 

Pathways to Service Delivery is facilitated by URBAN Systems Limited.

 

Workshop Objectives

Participants in this workshop will come away with:

 

• An appreciation of the importance of strong relationships in developing and delivering sustainable service agreements.

 

• An introduction to the main steps involved in developing a service agreement.

 

• Knowledge of the tools and resources available to support the development of a service agreement, and where to find them.

 

• An understanding of common context and considerations of local government and First Nations governments with respect to service agreements.

 

• An introduction to calculating service rates and defining levels of service

 

• Practice negotiating a service agreement

 

• Tips on how to administer the signed agreement to ensure ongoing service delivery.

 

 

Who Should Attend

Anyone involved in the negotiation or administration of service agreements, including but not limited to elected officials, Band administrators, public works or operations staff, finance and planning.

 

There will be great value in participating in the workshop alongside your municipal service provider, and we encourage you to invite them to attend the workshop.  (You can indicate on the registration form if you would like us to send an invitation to your service provider.)